At Fregidon, we strive to provide a smooth and secure shopping experience for all of our customers. Our payment policy outlines the methods of payment we accept, as well as other important details related to payments.
Accepted Payment Methods
We accept the following payment methods for all online orders:
- Credit Cards: Visa, MasterCard, American Express, Discover.
- Debit Cards: Debit cards with a Visa or MasterCard logo.
- PayPal: Secure payments via PayPal.
- Apple Pay and Google Pay: Available for compatible devices.
- Shop Pay: Easy payment option for Shopify users.
- Gift Cards: If applicable, we accept gift cards as payment.
Currency
- All transactions on our website are processed in Canadian Dollars (CAD).
- If you are located outside Canada, currency conversion rates may apply depending on your bank or credit card provider.
Payment Security
- We take the security of your payment information seriously. Our payment system is secured with SSL encryption to ensure that your personal and financial details are kept safe during transactions.
- Payment processing is handled through trusted third-party services, such as Stripe, PayPal, and Shopify Payments, to guarantee the safety and privacy of your data.
Order Confirmation
- After completing your payment, you will receive an order confirmation email with the details of your purchase, including the total cost and estimated delivery times.
- If you do not receive an order confirmation within a few minutes of payment, please check your spam folder or contact our customer support.
Billing Information
- For successful payment processing, please ensure that your billing information matches the details provided by your bank or credit card provider.
- If the billing information is incorrect or incomplete, it may cause delays or errors in processing your payment.
Payment Authorization
- By placing an order with Fregidon, you authorize us to charge the payment method you provided for the total cost of your order, including applicable taxes and shipping fees.
- In some cases, we may require additional verification to process your payment, especially for large transactions or high-risk purchases.
Failed Payments
- If your payment fails, we will notify you immediately. You may attempt to retry the payment using a different method or correct the issue with your current payment method.
- Orders with failed payments will not be processed or shipped until successful payment has been received.
Refunds and Cancellations
- If you need to request a refund or cancellation of your order, please refer to our Refund Policy and Cancellation Policy for the appropriate steps and timeframes.
Taxes
- Applicable taxes, including sales tax or VAT, are calculated at checkout based on your shipping address. Taxes will be clearly listed before you complete the payment process.
Contact Us
If you have any questions or need assistance with a payment, feel free to contact our customer support team:
- Email: support@fregidon.shop
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Phone: +1-905-364-1749